Privacy Policy

Last updated: 15 June 2025

1. Information We Collect

When you use our services or contact us through our website, we may collect the following categories of data:

  • Form data: your name, email address, phone number, and any message you submit via our contact or consultation forms.
  • Technical data: browser type, device information, IP address, and usage patterns collected through cookies and analytics tools.
  • Communication data: records of correspondence when you reach out to us via email or phone.

2. How We Use Your Data

We process your personal information for the following purposes:

  • To respond to your enquiries and provide home styling or renovation guidance.
  • To improve our website and services through analytics and user behaviour insights.
  • To comply with legal obligations and protect our rights.

3. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyse site traffic. You can manage your cookie preferences through your browser settings. Third-party analytics providers (such as Google Analytics) may also place cookies on your device.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website, processing communications, or analysing data. These include hosting providers, email services, and analytics platforms. All processors are contractually bound to protect your data.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once no longer needed, your data will be securely deleted or anonymised.

6. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws (including GDPR and CCPA):

  • The right to access, correct, or delete your personal data.
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this privacy policy or wish to make a data-related request, please reach out:

8. Integrity & Transparency

We do not make misleading claims, create fake urgency, or use false endorsements. We are not officially affiliated with any government body or certification programme unless explicitly stated. Any results or outcomes shared are based on real client experiences and are not guaranteed for every situation.

Cookie settings

We use cookies to keep the site reliable, remember basic choices, and understand which pages are useful. You can accept, reject, or review the settings before continuing.